Cretan Spirits Privacy Policy and Cookies Policy
This privacy policy describes the personal data collected or produced (processed) when you interact with Cretan Spirits through our websites, digital experiences, mobile applications, stores, events or any other products or services, and which are part of the Cretan Spirits platform (“Platform”). It also describes how you use, share and protect your personal data, the options you have regarding your personal data, and how you can contact us.
WHAT PERSONAL DATA WE COLLECT AND NEVER
We ask that you provide us with certain personal information in order to provide you with the products or services you request. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or using our Platform. In addition, when you request specific services within the store, we may ask you to log in to provide services related to your account (eg size, style, preference).
This personal information includes the following:
We collect additional personal information from you to provide specific information within our Platform. This personal information includes information from social media, including login information and any information from your Cretan Spirits posts or your contact us
When you interact with our Platform, some data is automatically collected from your device or the web browser you are using. This data includes the following:
CHILDREN
We comply with local laws and do not allow children to register on our Platform when they are below the legal age limit in the country where they live. We will seek parental consent for children participating in Cretan Spirits experiences and events.
TOOLS to Adjust What Personal Data We Collect
By using our Platform, we also provide timely information and your consent to certain practices. For example, we get your consent to use your site and send you notifications. We may obtain this consent through our Platform or by using the usual consents available on your device.
In many cases, the web browser platform you use or your mobile device provides additional tools that allow you to control when your devices collect or share specific categories of personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices.
WHY and HOW we use your personal data
We use your personal data for the following purposes:
To provide information about the Platform and the Services you request
When you use our Platform, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the Cretan Spirits website, or attend an event or promotion, we will use the contact information you provide to contact us about your purchase, event or promotion. If you contact our customer service, we will use your information, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
If you use our Platform to track your physical activity or physical characteristics, we will collect this personal data so that you can view it on the Platform. Your physical activity data may include data that you enter about your activity or data collected by your device during your activity, such as location and travel data. We may use this activity data to calculate further data about your activity, such as the distance you run or the calories you burn, so that we can provide you with the data we calculate in the context of the Platform.
In many cases, in order to use certain items on our Platform, you may need to provide Cretan Spirits with additional data or additional consent to use certain items in a certain way. Similarly, to share content on social media, you may need to provide the login details for your social media accounts.
For the disclosure of information about our products, services and events, as well as for other promotional purposes
When you give your consent, we will send you promotional communications and news about Cretan Spirits products, services, and other promotions that may be of interest to you. You can opt out of these communications at any time after you have given this consent.
Direct Advertising (DirectMarketing)
If you are already a Cretan Spirits customer (for example, if you have placed an order with us), we may use the contact information you provide to send us marketing updates on similar Cretan Spirits products or services, as permitted by applicable law. (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information.
Personalization
We may use the information you provide to us, as well as information from other Cretan Spirits products or services – such as your use of the Cretan Spirits Platform, your visits or purchases to Cretan Spirits stores, your participation in events and contests- to personalize our communication with you about products and services that we believe may be of interest to you. In this context, we may also combine the information you provide with the information we generate regarding your online activity, including insider information and analytics.
For the operation, improvement and maintenance of our business, products and services
We use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal operations. We use personal data about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage our Platform.
For the protection of rights, assets or security, ours or those of others
We may also use personal information about how you use our Platform to prevent, detect or investigate fraud, misuse, misappropriation or breach of our Terms of Use, as well as to comply with court decisions, government requests or current legislation.
For general research and analysis purposes
We use data on how we use our Platform to better understand consumer behavior and preferences. For example, we may use information on how Cretan Spirits website users use to search and find products, to better understand the best ways to organize and present product offers in our online storefronts.
Other purposes
We may also use your personal data in other ways and we will provide special notifications when we collect the data, while securing your consent where needed.
Legal Basis
In order to process your personal data, we rely on certain legal bases, depending on how you operate on our Platform
DISCLOSURE OF YOUR PERSONAL DATA
Notification by Cretan Spirits
Cretan Spirits shares your personal data with:
We may also transfer your personal data in the event of the sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, liquidation or liquidation).
Notification from you
When you use certain social media elements on our Platform, you can create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about how you interact with Cretan Spirits. We encourage you to use the tools we provide to manage Cretan Spirits social media sharing in order to control the information that is made available through Cretan Spirits’s social media components.
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data.
Protecting your personal data
We retain your personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). This generally means that we will retain your personal information for as long as you have a Cretan Spirits account. Regarding your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes).
YOUR RIGHTS RELATING TO YOUR PERSONAL DATA
You have the right to request the following: (i) access to your personal data, (ii) an electronic copy of your personal data (portability) or the transfer of this data to another company (iii) correction of your personal data if it is incomplete or inaccurate, or (iv) delete or restrict your personal data in certain circumstances provided by applicable law. These rights are not absolute. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
If you want to request a copy of your personal data or to exercise any other right of yours, please contact us at info@cretanspirits.gr
Choosing not to receive Marketing Communications
If you have a Cretan Spirits account, you can choose not to receive Cretan Spirits marketing communications by modifying your options in the “View or Change Your Profile” section of our Websites. You can also choose not to receive marketing communications by changing the email and sms records by clicking the delete link or following the instructions included in the message. You can also contact us using the contact details in the “Questions and Comments” section below.
COOKIES and Pixel Tags
Cretan Spirits collects information, which may include personal data, from the web browser you use when you use our Platform. We use a variety of methods, such as cookies and tags, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID, information about your cookies, and information about whether your device has software for accessing certain components; (iii) unique device ID number and device type; (iv) web browser domain, type, and language; and time zone, (vii) previous visits to websites,
It is also possible to collect information from third parties through the Platform using cookies, third party add-ons and widget tools. These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.
We use cookies and labels to monitor the use of our Platform by our customers, as well as to understand their preferences (such as country and language options). This allows us to provide services to our customers and improve their online experience. We also use cookies and tags to obtain aggregate data on traffic and interaction with the Platform, to identify trends and to obtain statistics so that we can improve our Platform. There are generally three categories of cookies used on our Platform:
For a complete and up-to-date summary of all third parties who have access to your web browser (via the Cretan Spirits Platform or others), we recommend that you install an add-on specifically designed for this purpose. You can also enable notification sent to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the browser settings on each web browser and device you use. Because each web browser is a little different, we suggest that you refer to the web browser’s Help menu to learn how to modify your cookies. If you disable cookies, you may not have access to many components that make our Platform more efficient, and some of our services may not work properly. There are also general resources available on the Digital Advertising Alliance website to indicate that you do not wish to receive an advertisement based on your interests.
In the same way, you can configure your ad preferences on your device at device level. For example, to configure your advertising preferences on an iOS device, go to Settings> Privacy> Advertising> Limit Ad Tracking. To customize your advertising preferences on Android, go to Settings> Google> Ads> Opt out of interest-based ads.
USING the Cretan Spirits Platform with third party products and services
Our Platform lets you interact with a wide variety of other digital products and services. For example, our Platform may connect to third-party devices to provide activity tracking, social media, streaming music and other digital services.
If you choose to sign in to your Cretan Spirits account through a third-party device or account, your privacy rights on third-party platforms will be governed by their respective policies. For example, if you choose to use your interaction with Cretan Spirits on third-party social media platforms, the data that remains there is governed by the policies that apply to those platforms.
Our Platform may provide links to other websites and (third party) Apps for your convenience or information. Linked Websites and Apps have their own alerts or privacy policies, which we strongly recommend you read. To the extent that we do not own or control any linked websites or Apps, we are not responsible for their content, or for any use of the Websites or Apps, or for the privacy practices of the Websites or Apps.
CHANGES in our Privacy Policy
Current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes. We strongly recommend that you read our privacy policy and be regularly informed of our practices. This Privacy Policy was last modified in January 2022.
QUESTIONS AND COMMENTS
We are at your disposal for questions, comments and concerns you may have about our privacy policy and our privacy practices.
If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please use our Contact Form .
If you contact us with a personal data complaint, this will be evaluated to resolve the issue in a timely and effective manner.
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